Posted by Dawn Griffin
How Often Should My Realtor Communicate With Me?
When you’re selling your home, communication isn’t just helpful—it’s essential. One of the most common complaints home sellers have is that their agent isn’t keeping them informed. And unfortunately, it’s often true.
So… how often should your realtor communicate with you? Let’s start with the real reasons some agents go quiet—and why that should never happen.
1. They’re Afraid to Disappoint You
Some agents hold off on communicating because the news isn’t great—maybe showings are slow, or buyer feedback hasn’t been glowing. Rather than having a tough conversation, they avoid it altogether.
But silence creates anxiety and breaks trust.
At the Dawn Griffin Group, we believe in honest, transparent communication—especially when the news isn’t what you hoped for. We help you understand what the data is telling us, and what we can do about it.
2. They Aren’t Prepared
If an agent doesn’t have a system in place to collect feedback or track your home’s performance online, they won’t have anything meaningful to report. That leads to vague updates—or none at all.
We do things differently.
We establish communication expectations before your home hits the market, so you know exactly when and how you’ll hear from us. We tailor our updates to match your preferences—some of our clients love a quick Friday morning phone call, others prefer a Monday summary email, and some want texts. Then, each week, we check in. Throughout the listing period, our Listing Coordinator will share detailed Online Activity Reports—a custom dashboard that shows:
- How your listing is performing on the MLS
- Views and activity on third-party sites like Zillow, Realtor.com, etc.
- Social media engagement and reach
- Showing activity and buyer feedback
This data isn’t just interesting—it informs strategy. We use it to fine-tune our approach and make sure your home is getting the attention it deserves.
3. They’re Reactive Instead of Proactive
Many agents operate in constant “putting-out-fires” mode. Without proper systems and time management, they’re always one step behind—making communication sporadic at best.
We believe you shouldn’t have to chase down your agent for updates.
That’s why we’ve built a proactive system that keeps your sale moving forward—and keeps you informed. From routine check-ins to strategic reporting, you’ll always know what’s happening and what’s next.
So, How Often Should Your Realtor Communicate With You?
At minimum? Once a week. But more importantly, the communication should be predictable, personalized, and proactive. You deserve updates that are timely and meaningful.
With the Dawn Griffin Group, communication is part of our process—not an afterthought. Want to know what it’s like to work with the #1 Real Estate Team in St. Louis (as voted by St. Louis Magazine) and one of the top 1% in the entire region? Let’s talk. We’d love to walk you through our proven process.
